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Q&A

How to register as a member?

After completing your first purchase on the website, you will automatically become a member.

There is a problem with member login. I forgot my member number and password. What should I do?

You can click "Forgot Password" on the login page and enter your registered email address, we will send you your membership number and new password. If you still encounter login problems, please contact us immediately, we will solve it for you as soon as possible.

How to update account information?

First click "Login" in the upper right corner of the page, enter your login name and password, and click "Change Information" in the account summary or "Modify Personal Information" in the "Account Information" list on the left to start changing the account information. Finally, click "Save" below to complete the update. If you want to modify your promotional communication settings, birthday date or anniversary date, due to the processing time, the new information will take effect after 14 days.

Do online stores have Cash Dollars?

The Cash Dollars rebate is only available to customers who visit the store directly or call (not applicable to all online stores). For details, please call 2488 0180.